The terms and conditions described herein relate to both In-Person and Online coaching services, unless otherwise stated.
I agree to give 100% commitment to everything I do with the coaches at Ladies Who Lift from this point forward.
I understand that Ladies Who Lift operates on a pre-pay basis each month and all services must be paid for in advance. Bookings/services will not be confirmed until payment has been received. I understand that all pre-paid sessions/services must be used within the month. Outstanding sessions/services will not be carried over into the next month, unless a prior agreement has been made with the head coach (Jen).
A minimum commitment of 3 months is required, unless otherwise stated in an offer. In the even that I wish to cancel my membership, after the minimum commitment length, I will provide a minimum of 30 days notice prior to my next scheduled payment date.
I agree to set up a Direct Debit mandate for payment of my membership fees, unless otherwise agreed in advance with the head coach.
We don’t cancel on each other!
We reschedule, making sure you are always on track with your goals. If the situation arises where a booked session is no longer suitable you have the option to reschedule to another session time that week as long as you do so 24 hours before the session starts. If you do not give 24 hours notice before rescheduling, your session may be lost. This is at the discretion of the head coach. This relates to in-person sessions, but also to online coaching calls and/or meetings.
In the event of holidays occurring when there is a planed session(s), I will provide as much notice as possible to my coach in order to reschedule the sessions, but no less than 1 week before the planned session. If less than 1 weeks notice is provided, then the session(s) will be lost. Rescheduled sessions must be used within 4 weeks of their original date.
I understand that my coach also has the right to time off work and may require to reschedule one or more sessions already booked in a given month. A minimum of 1 weeks notice will be provided in advance of any changes due to holidays. The monthly price has been adjusted to account for up to 4 weeks of coach holiday within a year without replacement sessions (access to all other parts of the service still available during this time).
I understand the results of any training programme depend on my effort and cooperation in and outside of the sessions. In order to be eligible for a result guarantee, I must follow the outlined programme exactly as specified and follow all of the advice of my coach.
I understand that there are inherent risks in participating in a programme of strenuous exercise. If I sustain any injury while participating in the fitness programme, I acknowledge that my coach is not responsible, except where the injury was caused by the gross negligence or an intentional act of my coach. I certify that my answers to the questions outlined in the PHYSICAL ACTIVITY READINESS QUESTIONNAIRE (PARQ) are true and complete to the best of my knowledge. I understand and agree that it is my responsibility to inform my coach of the conditions or changes in my health, now and on-going, which might affect my ability to exercise safely and with minimal risk of injury.
I understand that in the unlikely event of my coach being unable to continue my training, I can have a full refund on outstanding services.
Refunds are not provided for any other reason.
I acknowledge that I am entering into a contract with Ladies Who Lift.
Ladies Who Lift Terms & Conditions Version 3.1 – Updated 25.01.2025
